Personal Data

Personal data protection policy

1. Management of personal data.

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n ° 2016-679).

1.1 Responsible for collecting personal data

For the Personal Data collected as part of the creation of the User’s personal account and its navigation on the Site, the person responsible for processing Personal Data is: Playdigious SAS represented by Mr. Abrial Da Costa.

As responsible for processing the data it collects, playdigious.com undertakes to comply with the framework of the legal provisions in force. It is their responsibility in particular to establish the purposes of their data processing, to provide their prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a compliant processing register. to reality. Whenever playdigious.com processes Personal Data, playdigious.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which playdigious.com processes them.

1.2 Purpose of the data collected

playdigious.com is likely to process all or part of the data:

  • to allow navigation on the Site and the management and traceability of the services and services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
  • to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password ( hash )
  • to improve navigation on the Site: connection and usage data
  • to conduct optional satisfaction surveys on playdigious.com : email address
  • to carry out communication campaigns (sms, email): phone number, email address

playdigious.com does not sell your personal data which is therefore only used out of necessity or for statistical and analytical purposes.

1.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of playdigious.com have the following rights:

  • right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of User data right to block or erase User personal data (article 17 of the RGPD) , when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or conservation of which is prohibited
  • right to withdraw consent at any time (article 13-2c RGPD)
  • right to limit the processing of User data (article 18 RGPD)
  • right to oppose the processing of User data (article 21 GDPR)
  • right to portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
  • the right to define the fate of Users’ data after their death and to choose to whom playdigious.com must communicate (or not) their data to a third party that they have previously designated

As soon as playdigious.com becomes aware of the death of a User and in the absence of instructions from him, playdigious.com undertakes to destroy his data, unless their conservation is necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how playdigious.com uses his Personal Data, request to rectify them or oppose their processing, the User can contact playdigious.com in writing at the following address:

For the attention of the DPO

PLAYDIGIOUS SAS
11 rue Hermit, 54000 Nancy, FRANCE.

Or by email to: dpo@playdigious.com

In this case, the User must indicate the Personal Data that he would like playdigious.com to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on playdigious.com by law, in particular as regards the conservation or archiving of documents. Finally, users of playdigious.com can file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).

1.4 Non-communication of personal data

playdigious.com is prohibited from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “unsuitable” by the European Commission without first informing the customer. However, playdigious.com remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n ° 2016-679).

playdigious.com undertakes to take all the necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer’s Information is brought to the attention of playdigious.com , it must inform the Customer as soon as possible and notify him of the corrective measures taken. Furthermore, playdigious.com does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of playdigious.com and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to the data of Site Usersxxxx are mainly our customer service agents.

1.5 Types of data collected

Concerning the users of a Playdigious.com Site , we collect the following data which are essential for the operation of the service, and which will be kept for a maximum period of 36 months after the end of the contractual relationship:

Title, Name, First name, Company, Function, Addresses, e-mail, Telephone

playdigious.com also collects information that improves the user experience and provides contextual advice.

2. Incident notification

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations .

No personal information of the user of the playdigious.com site is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of redemption of playdigious.com and its rights would allow the transmission of such information to the possible purchaser who would in turn be bound by the same obligation to store and modify data with regard to the user of the playdigious.com site.

To ensure the security and confidentiality of Personal Data and Personal Health Data, playdigious.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and password.

When processing Personal Data, playdigious.com takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

3. Internet “cookies” and “tags” hypertext links

The playdigious.com site contains a number of hypertext links to other sites, set up with the authorization of playdigious.com . However, playdigious.com does not have the possibility to check the content of the sites thus visited, and will therefore not assume any responsibility for this fact.

If you activate cookies you agree that the site can use them. You can deactivate these cookies at any time free of charge using the deactivation options offered to you and recalled below .

 

3.1 “COOKIES”

A “cookie” is a small information file sent to the User’s browser and saved in the User’s terminal (eg: computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not risk damaging the User’s terminal under any circumstances.

playdigious.com is likely to process the User’s information concerning his visit to the Site, such as the pages consulted, the searches carried out. This information allows playdigious.com to improve the content of the Site and the User’s navigation.

 

Cookies facilitating navigation and / or the provision of the services offered by the Site can be configured by the user.

playdigious.com informs the User that, in this case, it is possible that the functionalities of his browser software are not all available.

If the User refuses the registration of Cookies in his terminal or browser, or if the User deletes those registered there, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when playdigious.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, playdigious.com declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by playdigious.com , resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for playdigious.com to register or to consult the Cookies necessary for their operation due to the choice of the User. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can modify their preferences in terms of Cookies.

At any time, the User can choose to express and modify his wishes in terms of Cookies. playdigious.com may also call on the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Youtube and Discord appearing on the Playdigious.com Site or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the playdigious.com mobile application, Twitter, Facebook, Youtube and Discord can also place cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Website or the playdigious.com mobile application. At any time, the User can nevertheless revoke his consent to playdigious.com depositing this type of cookies.

 

Article 3.2. INTERNET TAGS

playdigious.com may occasionally use Internet beacons (also called “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist partner in Web analyzes likely to be located (and therefore to store the corresponding information, including the IP address of the User) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on its various pages.

This technology allows playdigious.com to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the user.

The external service provider may collect information on visitors to the Site and other Internet sites using these tags, compile reports on the activity of the Site for the attention of playdigious.com , and provide other services relating to the use of it and the Internet.